Terms And Conditions



Effective Date: 20 November 2024


Welcome to Thaliwalaa.com! These Terms and Conditions govern your access to and use of the website operated by Thaliwalaa.com and any related services, including the purchase of North Indian thalis and food for working professionals. By using our Site, you agree to these Terms in full. If you do not agree with any part of these Terms, please refrain from using our Site.


General Information


• Business Name: Thaliwalaa.com
• Website: www.thaliwalaa.com
• Email: thaliwalaa.com@gmail.com
• Address: 15/A, 1st floor, 4th Link Road, 1st Cross, Behind Ayappa Temple, Opposite: Nile Residency, BTM Layout 1st Stage, 560068, Bangalore, India


Eligibility


You must be at least 18 years of age to use our Site or make a purchase. By using the Site, you warrant that you meet this eligibility requirement.


Orders and Payments


Placing Orders


• Orders can be placed through our website, and you must provide accurate and complete information.
• All orders are subject to availability.


Payments


• We accept payments via online payment gateways available on the Site.
• Prices are displayed in Indian Rupees (INR) and include applicable taxes unless otherwise stated.


Order Confirmation


• You will receive an order confirmation email upon successful placement of an order.
• We reserve the right to cancel or refuse any order at our discretion.


Delivery And Shipping


Delivery Area


• We currently deliver to select areas in Bangalore, India. Delivery availability is subject to our logistics coverage.


Delivery Timelines


• Standard delivery times are between 11:00 AM and 9:00 PM IST.
• Delays may occur due to unforeseen circumstances like traffic, weather conditions, or high demand.


Delivery Charges


• Delivery charges, if any, will be clearly specified during the checkout process.


Order Receipt


• Please inspect your order upon delivery. Any issues must be reported immediately to our support team.


Use of the Site


• You agree to use the Site only for lawful purposes.
• You must not attempt to gain unauthorized access to any part of the Site or engage in any activity that disrupts its functionality.


Intellectual Property


• All content on the Site, including text, images, logos, and trademarks, is owned by Thaliwalaa.com or licensed to us. Unauthorized use of any content is prohibited.


Privacy Policy


Your use of the Site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.


Limitation of Liability


• To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or our services.
• Our liability is limited to the value of the order placed with us.


Changes to Terms


We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site constitutes acceptance of the revised Terms.


Contact Us


For any questions or concerns regarding these Terms, please contact us:
Email: thaliwalaa.com@gmail.com
Address: 15/A, 1st floor, 4th Link Road, 1st Cross, Behind Ayappa Temple, Opposite: Nile Residency, BTM Layout 1st Stage, 560068, Bangalore, India.


Thank you for choosing Thaliwalaa.com for your North Indian thali and food needs. We look forward to serving you!